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Last updated: 2018-06-28
FlashForge-EU.com is operated by the Sweden-based company Creative Tools. This policy sets out how Creative Tools Sweden AB, Corporate Registration Number 556657-0791, Slottsmöllan, SE-302 31 Halmstad, Sweden, email: firstname.lastname@example.org, ("FlashForge EU", "we") gather, use, disclose and store your personal data.
We care about your privacy. This is why we have drawn up this policy. It is based on current personal data protection legislation and clarifies how we work to protect your rights and your privacy.
The purpose of the Policy is for you to know how we process your personal data, what we use it for, who it may be disclosed to and under what circumstances, and how you can protect your rights.
We process your personal data primarily to fulfil our obligations in your respect, for example delivering goods and/or services that you have ordered. Our basic premise is to not process more personal data than is necessary. For the most part we process your personal data for the purposes of:
The data is also used to an extent for marketing analyses, marketing surveys, statistics and business feedback.
We only process personal data when we have legal grounds to do so. We do not process personal data in cases other than when it is needed to fulfil legal and contractual obligations. We process no sensitive personal data without your consent. Here are some examples of the personal data we process:
We save your personal data for up to seven years after your most recent purchase, or latest contact with us. We do this to fulfill our obligations under the Accounting Act and to provide you with service and support for the products you purchased from us. We do not, however, automatically remove you from our newsletters, as you yourself have the opportunity to opt-out at any time (via a link at the bottom of the page in every transmission) if you so wish.
To the greatest extent possible possible we try to gain your consent before we process your personal data. We do this by allowing you to complete explicit consent clauses in cases where processing of personal data is based on consent. Additionally we gain access to your personal data in the following ways:
FlashForge EU bases the processing of your personal data on a number of legal foundations:
FlashForge EU can process your personal data through profiling if you are a newsletter subscriber. We can analyse information about how you use our website, the products and offers that you have expressed an interest in or have purchased, and which newsletters you have interacted with. We do so in order to send you information that we believe is of particular interest to you. This may, for example, involve special offers, new products and product updates.
You may at any time raise objections to processing of personal data by contacting us at email@example.com.
You have the right to withdraw your consent at any time. We will subsequently no longer process your personal data or gather new data, on the condition that it is not required to fulfil our legal or contractual obligations. Keep in mind that withdrawal of consent may imply that we cannot fulfil any obligations we may have in respect of you. When erasing your personal data we cannot verify purchases from us made by you, and this means that we can no longer offer product support or remind you to update your software subscription.
You have the right to:
Please contact us at firstname.lastname@example.org in order to request a register abstract, a correction or erasure of your personal data.
We establish procedures and working methods for your personal data to be processed in a safe and secure manner. The basis is that only employees and those individuals within our organisation who need the personal data in order to carry out their work tasks shall have access to it.
Our security systems are developed with focus on privacy and afford a very high level of protection against intrusion, erasure and other alterations that may imply a risk to your privacy.
We do not transfer personal data in cases other than those expressly stated in this Policy.
Our premise is not to disclose your personal data to third parties unless you have consented to it, or if it is not necessary in order to fulfil our legal or contractual obligations. In cases where we do disclose personal data to third parties, we establish personal data privacy agreements, and ensure that personal data is processed in a safe manner.
In certain cases, we need to disclose your data to third parties, such as to our suppliers of the products we offer in our range, as well as to payment and communications services. For example. this is often required when ordering digital software in order for us to deliver the license to you.
In certain cases we need to disclose your personal data to a third country outside the EU/EES, if our supplier of a product you have ordered is located there.
We will not sell on your personal data to any third party.
Creative Tools Sweden AB is the Personal Data Controller, which implies that we are responsible for how your personal data is processed and how your rights are maintained.
Please contact us at email@example.com if you have any questions concerning our processing of your personal data.